Customer satisfaction is an essential component of any store's retention strategy. A necessary part of this is finding new and exciting ways to engage consumers and bring in new ones. Michaels, a chain of arts and craft stores based in the USA, has come up with a great approach to this by having a live chat feature on their homepage, which allows you to interact with other customers. Now I know what you're thinking; that seems pointless, right? Think again! A Twitter user discovered this exciting feature on the company's website and posted his findings to Twitter, together with some screenshots of the chat. His post quickly went viral, and thousands of customers began to try it out for themselves. We've put together some of the most hilarious and heartwarming conversations below. Would you use this feature on your regular store's website?
website
There is nothing that tests the make-or-break of a relationship more than being forced to indefinite co-quarantine. Whether it's your partner, your parents or your roommates, endless weeks of being stuck in a living space with someone will inevitably cause drama of some kind. Meg Zukin, a social media editor at Variety is self-quarantining with her husband and they began to get on each other's nerves after only a few days. It inspired her to write a tweet asking the internet for any and all relationship dramas that they were experiencing in the time of coronavirus. She received so many responses, that she compiled them onto a google doc, charging $1 to read them, which would be donated to food banks and charities across the country. She raised more than $5,000 in two days and then decided to turn the project into a free and public website and is still taking donations of any amount. Here are some of the funniest submissions she has received, which will make you feel less alone in the quarantine struggle.
We all know the problem of spoilers, like being revealed the end of a movie or a series, or an important element of the story like the death of a character. Through a real guided hypnosis session, which lasts about 20 minutes, the UnSpoil Me website claims to be able to make you forget spoilers by erasing this information from your memory, so you can enjoy your movie or your series in peace. Surprisingly, the UnSpoil Me website is not a joke, and it was imagined by Samsung Electronics Nordic in partnership with a famous Swedish hypnotist, Fredrik Praesto. This website offers a real session of self-hypnosis, which is pretty frightening given the ability of hypnosis to act on your subconscious. You can be tested at your own risk on the UnSpoil Me website. Via: Ufunk
