"I felt like I was 17 again, like all the progress I made just vanished."

Our choices are influenced by unconscious bias, whether or not we choose to recognize it. It is how, in the end, we decide whom to avoid, whom to befriend, and, most importantly, whom to turn to when we are in need… The story that follows is an account of a young woman who was affected by unconscious bias while simply attempting to do her job. The Original Poster (OP) is a department manager in a big box hardware store. Everything was going fairly well at the store until a couple came in one da…